As part of its ongoing commitment to excellence Benzol is committed to supply the highest quality across all the company’s business areas.
By consistently providing services that meet or exceed customer expectations and international standards, we will develop user loyalty and so achieve strong business performance in the field of “Manufacturers of High Quality Lubricants, Industrial Oils, Hydraulic Oils & Greases, marketing of lubes additives, Base Oil, Brake Fluids and other petroleum Products.”
All employees are expected to help the company attain high quality standards. It is company policy to:
- Maintain and keep records of a quality management system in accordance with international standards, regulations and directives
- Ensure all staff are fully trained and understand their role providing quality and good customer service
- Provide services which fully meet customer requirements
- Develop or acquire services which are Cost effective, safe and reliable
- Make sure the services and materials from suppliers are of consistent and sufficient in quantity and quality
- Strive for continual improvement in performance, underpinned by the necessary financial resources, and highlight objectives and progress through internal and external communications.